The Acting Director of the Information Services Department (ISD), Ms Elizabeth Efua Essel, has commended staff of the ISD in the Upper East Region for putting up their best in the discharge of the department’s mandate.


This includes but not limited to offering public relations support to district and municipal assemblies in the region as well as carrying out publicity campaigns for institutions of state and organisations that needed the services of the ISD.


Ms Essel gave the commendation on Wednesday when she interacting with the staff in Bolgatanga, in her first formal meeting with ISD staff in the region since she assumed office a few years ago. Her visit to the Upper East came just a day after she had participated in the National Policy Summit in Tamale in the Northern Region.


The Acting Director told the ISD staff she was aware of the difficult conditions under which majority of them were working in and pledged that, management at the Head office was working to better the lot of the department. She revealed that, in recent times such efforts had yielded results as some quantity of brand new Dell Laptops were distributed to the regions in March 2018. In addition, the office, through the Office of Head of Civil Service, had also successfully conducted a scheme of service training in August 2018, for officers who were due for promotion at no cost to the officers.


She said the Head office also continuously sought collaborations with other state agencies and institutions that needed the services of the ISD, as such partnerships brought out the expertise the ISD has been known for over the years. She mentioned for instance that the ISD had undertaken successful public education campaigns and awareness creation for the Ghana National Household Registry, the Ghana Revenue Authority and the Ghana Census of Agriculture among others.


Ms Essel acknowledged that “it will take a gradual process to meet the critical logistics needs of the ISD but in time, every regional and district office will get at least basic equipment to do their work.” She revealed that management of the department had had several meetings with government and there was general agreement that the ISD needed regular training and retooling to make it more effective. However, she noted that, the amount involved in doing all these was huge and that, there were discussions to procure and do allocations in phases such that, each region gets a few of these essential equipment to work with in the interim.


She cautioned staff against acts of insubordination and especially, to the political leadership stressing that, “at no point in time should you quarrel with the DCEs at the assemblies or wherever you are posted as Information Officers. Always offer your advice and expertise as civil servants and as ISD staff, be diplomatic in your dealings at the work place.”


The Director in charge of Finance and Administration, Mr Charles Wereko, who was also part of the Acting Director’s team, said that ISD was scheduled to roll out monthly media and public briefings at the district level from 2019. He added that, Information Officers at the various municipal and district assemblies would take charge of organising such fora. The objective of these briefings, he noted, was to continuously expose the public to government’s development programmes at the local level.


Source: ISD (Peter Atogewe Wedam)





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